Setting up online booking

Online booking is the page your clients use to book themselves, from your Instagram bio, email signature, or a text reply. You configure it under Organization → Online booking. It's owner-only.

Your booking URL

At the top of the page is your booking URL — the public link clients use, in the form …/book/your-spa. A status pill tells you whether it's Live or Paused. Use Copy to grab the link and Preview to open the page exactly as a client sees it. Share that URL anywhere you want bookings to come from.

Availability

This is what clients can and can't do:

• Accept online bookings — the master switch. On, the page is live; off, the link stops working for clients (your existing appointments are unaffected).
• Minimum lead time — how soon before a slot a client is allowed to book it. A short lead time gives the front desk a moment to prep; med-spas with consult-required services often set it higher.
• Booking window — how far into the future the page shows openings. A shorter window means fewer speculative far-out bookings that turn into no-shows.

What clients see

You can add two pieces of copy:

• A welcome message, shown above your services — a good place for a first-visit offer or a parking note. It's optional; the page works fine without it.
• Your cancellation policy, shown on the booking page and on the manage-booking page a client reaches from their confirmation. Spell out your notice period and any late-cancel or no-show charges.

The page's logo and color come from your business profile, since they're shared with your sign-in screen — there's a link to edit them.

Make your changes and Save. To control who gets auto-assigned and whether clients pick their provider, those options live alongside your booking and provider setup.