Documentation
Step-by-step guides for booking, client charts, consent forms, payments, marketing, and reporting — written for the people at the front desk and in the treatment room.
What Lumè is, how to sign in, and how to find your way around.
The appointment calendar, booking, rescheduling, and online booking.
Client records, treatment history, notes, and clinical charts.
Build intake and consent forms, assign them, and collect signatures.
Set up the services and categories your spa books and sells.
Take payment, manage invoices, and run a daily close-out.
Audiences, templates, campaigns, and always-on automations.
Employees, schedules, the time clock, commissions, and payroll.
Business profile, locations, online booking, billing, and processing.
Get help from the Lumè team and understand HIPAA compliance.
Open Support from the menu in your Lumè workspace to start a ticket — a person on the Lumè team will help. See Getting help from Lumè.